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Restaurants, pubs and small hotels

Guides to the admin that eats a venue's week, and reviews of the software that claims to fix it. 57 guides and 2 reviews so far.

Free toolsBest buysQuestions answeredKey factsGlossaryKey datesBookings, no-shows and functionsStaff, rotas and tipsAllergens, licensing and ratesRunning the venue

Free tools

Is it a qualifying tip, and what the venue must do with itFive questions on how a tip was paid, who shares it out and when, ending in one of six outcomes with the section of the tips law that applies to each.Which licence, notice or permission does this needFour questions on a late event, music, a television or pavement tables, ending in one of eight outcomes with the fee, the deadline and the rule for each.Rota cost calculator: this week's wages with employer NI, pension and holiday, per coverEnter hours, average rate and headcount to see the week's wage bill with employer NI at 15%, pension at 3% and holiday pay at 12.07%, and the cost per cover.Function enquiry reply and quote maker: the email, the sheet, the deposit and the datesMake the reply to a wedding, party or function enquiry with the quote, deposit, final-numbers date and cancellation terms filled in, ready to send the same day.Food hygiene rating appeal letter makerYou have 21 days from being told your food hygiene rating to appeal in writing. When to appeal, when to ask for a re-rating, and a letter to adapt.Admin scorecard for a restaurant or pub: the office hours a week that could be prepared by AI and checked by you, job by jobEnter the hours a week your venue spends on enquiries, the rota, reviews and invoices to see which jobs AI could prepare and what stays with you.Christmas 2026 closure and bank holiday notice to staff makerBoxing Day 2026 is a Saturday, so the bank holiday is Monday 28 December. The festive notice deadlines, bank holiday pay, deposit terms and tips date.Christmas trading checklist for a pub or restaurant26 steps to get a pub or restaurant ready for December: Temporary Event Notice dates, deposits, set menu allergens, rota rest rules and tips.Menu GP calculator: gross profit on a dish after VAT, and the menu price that hits your targetEnter a dish's ingredient cost and menu price to see its gross profit after VAT, the price that reaches your target GP, and what a 10% cost rise does to it.New starter checklist for a restaurant or pub23 steps for taking on a new member of staff in a restaurant or pub: right to work, day-one paperwork, rota limits, allergen training and tips.No-show cost calculator: what empty tables cost a year, and what a deposit may lawfully beEnter bookings, no-show rate, party size and spend to see the gross profit lost a year, what reminders would save, and whether a deposit per head is defensible.Booking confirmation and no-show policy message makerYes, with conditions: shown before booking, matching your real loss, waived if the table is re-let, never a penalty. The CMA's unfair terms rules, applied.Premises licence annual fee dispute letter makerA premises licence costs £100 to £635 to apply for and £70 to £350 a year, set by rateable value. The bands, the pub multiplier and the unpaid-fee rule.Restaurant and pub readiness check: ten yes-or-no questions on tips, rotas, no-show charges, allergens and the licenceTen yes-or-no questions for a UK restaurant or pub on tips, rest between shifts, no-show charges, allergen records, review replies and licence fees.Review reply writer: a reply to a Google or TripAdvisor review that an owner would signMake a reply to a Google or TripAdvisor review from the stars, the issue and what you changed, under 120 words and inside the rules on incentivised reviews.

Best buys

Bookings, no-shows and functions

Staff, rotas and tips

Allergens, licensing and rates

Running the venue